Frequently asked questions
HOW DO I OPEN AN SVG FILE?
There are a few vector graphics editor that you can use to open and edit your SVG file:
Silhouette Studio® Designer Edition or higher
CorelDRAW Graphics Suite X7; PaintShop Pro X7
Adobe (Illustrator CC, Flash Player 1, Flash Professional CC, InDesign CC)
CAN I DOWNLOAD MY PURCHASES ON MULTIPLE MACHINES?
Yes, there is no limit to the amount of machines you can download your purchases on. However, they are registered to the our website only. This strictly forbids anyone else from using them, irrelevant of who’s machine it is.
HOW DO I UNZIP MY DOWNLOADED FILES?
All of our product files are delivered in .ZIP files in order to save space and keep multiple files together for easy access.
You can unzip a file by following these steps:
For Windows PC:
To extract a single file or folder:
Double-click the compressed folder to open it.
Then, drag the file or folder from the compressed folder to a new location.
To extract the entire contents of the compressed folder:
Right-click the folder.
Click “Extract All”.
Then follow the on-screen instructions.
Double click the .zip file, then search for the product folder or product file. If you lack the programs to unzip files on your computer, we recommend installing 7-Zip. or WinZip.