Refund Policy
Card / Paypal Purchases
Refund Policy
Thank you for shopping at craftysvg.shop . We strive to provide high-quality SVG digital files to enhance your creative projects. Please review our refund policy carefully before making a purchase, as digital items are not eligible for refunds.
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Non-Refundable Digital Items: All digital items available for purchase on our website, including SVG files, are non-refundable. Once a digital item has been downloaded or accessed, we cannot accept returns, exchanges, or provide refunds.
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File Preview and Descriptions: We make every effort to provide accurate previews and detailed descriptions of our digital files. It is important to review the provided previews and descriptions before making a purchase to ensure the item meets your requirements.
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Customer Support: If you encounter any issues with your purchase or have questions regarding our digital files, please contact our customer support team. We are here to assist you and resolve any problems you may encounter.
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File Integrity and Quality: We take pride in delivering high-quality digital files. However, if you encounter any issues with the file, such as corrupted or damaged content, please notify our customer support within 3 days of your purchase. We will make every effort to provide a replacement or resolve the issue promptly.
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Exceptions: In certain exceptional cases, such as if a duplicate purchase was made due to technical errors or billing mistakes, we may consider issuing a refund. Such requests will be reviewed on a case-by-case basis, and our decision will be final.
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Please note that this refund policy applies solely to digital items purchased from our website and does not extend to any physical products or services that may be offered separately.
By purchasing a digital item from craftysvg.shop , you acknowledge and agree to abide by this refund policy.
If you have any questions or need further assistance regarding our refund policy, please contact our customer support team at support@craftysvg.shop